Service Manager - Social Housing

He kaupapa hirahira tēnei mo tētahi tangata ngākau nui nei ki te hiki I te mana o te tangata, ā I te hapai I te ora o te tangata.  Mā te kanohi o te Ao Māori tēnei kaupapa e arahi ki tōna putanga whaihua. 

He kōrero mō mātou | About Us  
Kāhui Tū Kaha is a Kaupapa Māori mental health and social housing organisation under the auspices of Te Rūnanga o Ngāti Whātua. It is a well-established and innovative provider characterised by its diversity and commitment to health and social outcomes for everyone. We strive to uphold our organisational values of manaakitanga, rangatiratanga, and whakawhanaungatanga in all that we do. As a successful applicant, you will enjoy working within an open, culturally diverse organisation with many opportunities for further growth and development.  

He kōrero mō te tūranga | The Role 
As a Service Manager, you will have the opportunity to use your leadership and mentoring experience to support your team members to do their best work, in supporting tangata. You are an innovative thinker who is solutions focused and capable of finding the strengths in people and encourage them to achieve their goals. You will utilise your astute communication skills to build and maintain relationships with key stakeholders, and engage with community networks and other agencies.  

What you will need to have: 

  • Tertiary level qualification in management and or social services  
  • 3 to 5 years of work experience in leading a team is essential 
  • In-depth knowledge of Health & Disability Services standards 
  • Data analysis and accurate reporting and benchmarking skills  
  • Ability to role model best practices and to identify opportunities for improvement 
  • Knowledge of relevant agencies and services providing community support 
  • Be a confident decision-maker in crisis situations 
  • Commitment and ability to apply the principles of Te Tiriti o Waitangi
  • Ideally, you will have some proficiency in Te Reo Māori and knowledge of tikanga Māori  
  • Ability to establish working relationships and networks that will be of value to whānau, hapū, iwi and the wider community in achieving the outcomes set 
  • Ability to evaluate and analyse situations as they arise 
  • Ability to manage high risk situations 
  • Good understanding of quality and what this means in relations to the delivery of services 


All applicants must have New Zealand Residency, a full and clean driver’s licence, and a clean police record.  

Apply now

Our recruitment team review applications and assess suitability as they come in. If you are interested in one of our current vacancies, please submit your application below at your earliest convenience.

Thank you

If your application looks like a potential fit for one of our roles, we will contact you for a short conversation over the phone. If you have any questions regarding our roles or your application, please feel free to contact us at

Mā te wā